Effective Date · January 20, 2026
30-Day Money-Back Guarantee
We want you to feel confident when purchasing our program. Eligible purchases include a 30-day money-back guarantee.
If you are not satisfied with the program, you may request a refund within 30 days of your original purchase.
Contact us at coach@briansyuki.com and provide:
- Your full name
- The email address used when making the purchase
- Your order or transaction reference, if available
- A brief explanation of your refund request
Refund Processing
Once we receive your refund request, we will review it and confirm whether it qualifies under this policy.
Approved refunds will be issued to the original payment method used for the purchase whenever possible.
After we initiate the refund, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.
Eligibility
Refund requests must be submitted within 30 days of the original purchase date.
We reserve the right to decline refund requests that:
- Are submitted after the applicable 30-day refund period;
- Involve fraudulent or unauthorized activity; or
- Are otherwise found to involve abuse of the refund policy.
Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.
Cancellation
Our weight loss programs are primarily one-time purchases and do not require an ongoing subscription.
If you have purchased a one-time program, there are no future recurring payments to cancel.
If we introduce a subscription or recurring payment product in the future, the applicable cancellation terms will be clearly displayed before purchase.
Duplicate or Incorrect Payments
If you believe you have been charged more than once for the same purchase, please contact us at coach@briansyuki.com as soon as possible.
We will review the transaction and, where a duplicate charge is confirmed, arrange for the appropriate refund.
Contact Information
For questions regarding refunds, cancellations, or payments, please reach out. We aim to respond to customer enquiries as promptly as possible.
Policy Updates
We may update this Refund & Cancellation Policy from time to time. The latest version will always be made available on our website and will include the applicable effective date.